State Farm® Insurance Agent Elaine LaVine

"Lisa was professional, kind, good listener, and helpful."

"Elaine has the best staff in the insurance world that I can remember. In addition, I started using Elaine about 20 years ago and I have been in service for over 40 years between restaurants and real estate. Tom Franco"

"We have our homeowners and auto insurance with state farm and Patty has always been able to answer our questions, give reliable advice to get the best rates for our needs and even help us to get reimbursed when we had to pay to get our truck pulled out of the mud!"

"Great customer service. They answer the phone and personally help solve any issue. Very pleased"

"Excellent service and help especially as new residents to the area. Patient and kind plus timely responses to calls and emails. Highly recommend!"

"Their follow up is outstanding as well as communication. I’ve been a member for over 30 Years and they’ve always been fair, kind, And have done the right proper thing for us. Thank you, State Farm."

"We’ve been with Elaine Lavine, State Farm Insurance, for 29 years. She walked us through homeowners insurance policies, car and camper insurance and life insurance. What I appreciated most was how respectful and efficient they were during the time of my Mother’s passing. They helped me process the life insurance policy in a timely fashion. It was paid out quickly during a time of grief, in which, memorial events and services all required payment. What a huge help. They are always super friendly and we love Elaine and Patty."

"I've been very happy with Eleine Lavine State farm insurance agency. I've been with them over 7 years now and would highly recommend them for any insurance need!"

"Patty R. was very helpful to my husband and I as we worked through our insurance plan. Super patient and professional!"

"This week I stopped into Elaine’s office for some follow up documentation I needed to sign. I could have easily emailed them however I wanted to meet Elaine’s newest team member Lisa. She was very helpful and friendly, another great asset to Elaine’s knowledgeable staff. It’s always nice to have good people when dealing with important issues like Insurance. Glad to have them on my side."

"Elaine has insured my entire family for many years and has always taken care of our needs. She keeps us up to date on policies and is knowledgeable on the best options for our futures; she and her team truly care for her policy holders."

"I am writing this review to highly recommend Elaine LaVine State Farm Insurance Agency! I have used the services of this office for various Insurance needs, and they have always handled my accounts very professionally. Today I had to call to get some help with an insurance issue dealing with a rental house I own. I spoke with Lindsay and she was not only gracious, but very efficient, prompt and helpful in solving my problem. Over the years, I have found every member of the staff to be Excellent!
Let Elaine LaVine and staff handle your insurance needs if you are looking for high-quality services!"

"I have been with Elaine La Vine at State Farm in Dana Point for many years now. I consistently receive incredible service from Patty and the entire team at this office! Every time I call, the phone is answered with kindness and recognition…and it just feels like calling “home”. My insurance policies are very well managed and they make it easy to remain a customer. Patty (and the team) are incredibly informed, and always approach all business with kindness while looking out for my best interest. I trust them so much and I would strongly recommend this office to anyone for all of your insurance needs."

"Elaine’s staff quickly and efficiently handled a billing issue for me. Very knowledgeable and cordial team to handle my 6 policies."

"We visited Elaine unannounced to check out our condo insurance She could not have been more helpful and was very generous with her time. She clearly has very high integrity as she advised us to stick with our current insurer and even went through and evaluated our existing cover in some detail. In addition, she also gave us an interesting and informative update on the problems with house insurance in California post the wild fires of the last few years. I would recommend her unreservedly and would love to do business with her in the future."

"Elaine has been our agent for over 25 years and we have always had excellent and personalized service. She is always expanding her knowledge of products and willing to help with any needs."

"This office is always professional and easy to reach any day. The agent and staff are prepared and knowledgeable-making the process consistently simple. I have added policies, had claims, changed limits and inquired about coverages with ease. I have made referrals who are always pleased with the expertise and service!!!"

"Ryan was very friendly and answered all my questions thoroughly. He explained all the options in detail making sure I understood each plan and helped me select the best option for my situation. By far one of the easiest and best car insurance experiences I have had so far! 10/10 would recommend"

"Patty saved the day! I called at 4:45pm on a Friday to reinstate my insurance and she said we can get it done by the end of the day! She was able to get all of the needed info and we ended the call by 5! She was professional and straight forward and helped me get on my own insurance for the first time since I’ve always been on my family’s plan. Thanks Patty!"

"Great customer service and very friendly and helpful. Patty was great agent! 🙂"

"Ryan handled our additional auto policy quickly and professionally. Thank you"

"I am a customer of State Farm insurance since I was 16. My 76th birthday is tomorrow so I have had many experiences with State Farm customer service. My experience with Patty and Carol and Elaine has been the best so far. They always answer with a friendly and professional manner and resolve any questions I have on that call. It has been a pleasure dealing with them since 1998 and look forward to many more years."

"I have been with State Farm Insurance forever. Well, just about. I started with Elaine LaVine's Dana Point office in 2001, when we moved into the area. Before that I had car insurance with State Farm since I turned 16 in 1984. Before that my dad had State Farm insurance since he turned 16 and started driving. And before that, my grandfather had State Farm insurance since he could get it, which I think was in the early 1930's. When you add in my kids, there has been 4 generations of uninterrupted State Farm insurance in our family.

Any time I call in to talk to Carole of Patty, I am promptly greeted and recognized. They are quickly answering my questions based on my specific coverage as if they had my policy up on the screen before they even picked up the phone. I have several cars covered, my home, an umbrella policy, and even business insurance with State Farm. A big thanks to the Dana Point State Farm team for being awesome in every way."

"I have been a client at Elaine LeVine’s State Farm office in Dana Point for several years and they are the best! They always go above and beyond for me, they are kind, helpful and thoughtful. Every interaction I have had with the staff has been one I will remember due to their positivity and care. Thank you so much!"

"We have been customers for over 10 years with Elaine and her staff at the State Farm office. In various phone calls through the years and 1 claim we have found nothing but professionalism, follow through and help when needed. Highly recommend."